About us

Our story

Sarah Waldock
It all started with another breakout. After dealing with acne in her teens and 20s, Balm’s founder, Sarah Waldock, thought she was past the painful breakouts — only to see them resurface in a whole new way in her late 30s and early 40s. (Thank you, stress and hormones!) She searched everywhere for over-the-counter products, but almost everything she tried was formulated with ingredients like salicylic acid and benzoyl peroxide, which she found too irritating and overly drying for her adult skin.
Sarah became determined to create a skincare line that was powerful enough to banish blemishes, but gentle enough to nourish her skin—and also smooth the appearance of fine lines (because, why settle?). She reached out to Dr. Robin Schaffran, an in-demand, Beverly Hills-based dermatologist who had also become frustrated by the lack of innovation in products available to those suffering from *adult* acne. Together with a team of North America’s leading skincare scientists, they spent a year creating BalmLabs’ first groundbreaking line of products: ClearBalm, a plant-powered, science-driven 3-step system for adult acne-prone skin that doesn’t rely on stripping chemicals like salicylic acid and benzoyl peroxide. Using a unique combination of 6 Superstar Actives, ClearBalm marks the first real innovation in solutions for adult acne-prone skin in over 20 years.
Dr. Robin Schaffran

Our products

We use plant-powered actives in all of our products, and we don’t believe in filler. Every ingredient is there for a reason. ClearBalm products are cruelty-free and free of synthetic dyes and fragrances, parabens and PEGs. We do include gentle preservatives, which prevent bacteria growth and extend shelf life, since the safety and efficacy of our products is our top concern. ClearBalm products can be used individually, but for best results, we strongly recommend the 3-step system. (It’s the only one you’ll need.)


Our community

Here's a #TruthBalm: Skincare isn’t the only way adult women are being overlooked. Our own research revealed that most women 35-50 would give almost anything for more sleep, more time, or even just a hot minute alone with their thoughts. Almost 80% of American women aged 35-45 have never learned a thing about perimenopause, a rollercoaster of a life stage that can last over a decade and present itself with an avalanche of symptoms.



Balm offers solid, reliable intel and candid stories about all the fun stuff going on with your body right now — from hormones to stress. We believe there’s catharsis to be found in community. Join ours!

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